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CyVine provides transactional SMS such as one-time passcodes, form-submission confirmations, delivery/appointment updates, account notifications, and authorized KPI alerts. No promotional or marketing messaging is sent under this program.
You may opt in by submitting our web form and checking the consent box at cyvine.com/sms-consent or other branded forms on cyvine.com where the consent language appears. By opting in, you confirm the mobile number is yours and you are authorized to receive SMS on it.
Message frequency varies based on your activity (e.g., logins, form submissions, order status changes, reminders).
Message and data rates may apply from your mobile carrier. CyVine does not charge you for these messages.
Reply HELP to any message for assistance, or contact us at support@cyvine.com or +1-888-350-9830.
You can opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. You will receive a final confirmation message. To re-subscribe, reply START, YES, UNSTOP, or SUBSCRIBE or submit the web form again.
Program is available to users with text-capable U.S. mobile phone numbers. Delivery is subject to your carrier’s network coverage and device compatibility; delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Your use of this program is subject to our Privacy Policy. We store consent records (e.g., timestamp, form ID, consent text, and your provided contact information) to demonstrate compliance and manage your preferences.
You agree not to use the program to send or solicit illegal, harmful, or abusive content. CyVine may suspend messaging to protect users, comply with carrier/CTIA requirements, or address suspected misuse.
We may modify or discontinue the SMS program or these terms at any time. If material changes affect you, we will provide notice via SMS or on our website.
Questions about these Messaging Terms? Email support@cyvine.com or call +1-888-350-9830.